Getting started online

After joining online, click "Member Login", on the top-right corner of our website.

Enter the email address that you used when joining in to the “Login” text box, and the temporary password we sent you during the registration process in the “Password” text box.

If you don't see an email with a temporary password in your inbox, check your junk/spam/other folders. If you don't see an email with a temporary password in your junk/spam/other folders, go back to the “Member Login” page and click “Forgot your password?”

A new temporary password will be generated and sent to your email address.

Still having problems? Contact us at info@balletlates.net

Go to the “Member Login” page and click “Forgot your password?”

A new temporary password will be generated and sent to your email address.

Log in using this new password.

Before you contact your bank please check if:

1. Your card is still valid and in-date.

2. You haven’t been issued a new bank card and didn’t update our system.

3. All the card details entered are correct. If not, then you will need to check with your bank.

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